An online HR Helpdesk / Ticketing tool will be utilised to manage all requests. This will result in better employee engagement and satisfaction levels. Also, this will allow clients to measure all their cases by type and make corrective action as required.
To measure the quality of your employee workflows, clients can use the platform to track and triage priority cases and expected response times. Solar Workplace is designed to operate effectively as a “self-service” kiosk of sorts so most employee actions can be fulfilled within the platform